Quantified KM value story 109 – Navidad Energy

The best place to find KM value stories is in well-metricated environments, where the effects of learning are easily measured.  Image from wikimedia commons Oil drilling is the ideal environment for seeing KM value. Drilling is very well metricated, and the time between learning something and measuring the results of

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Shared by Nick Milton February 15, 2017

Finding an answer in the Long Tail of Knowledge

When looking for knowledge, let’s not just rely on finding the experts. We know that actually only a small percentage of knowledge in an organisation can be accessed through documents, and that most of it is in the heads of people. We know that if we can “find the people

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Shared by Nick Milton February 14, 2017

Where does knowledge come from? ( a post from the archives)

Here is another blog post from 6 years ago, which is worth revisiting – the question of where Knowledge comes from.  This post generated a lot of dicsussion last time, largely because I was challenging a popular and common model. See what you think. In most of the Knowledge Management

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Shared by Nick Milton February 13, 2017

When does Learning and Development take over from KM?

Knowledge Management and L&D are both part of the spectrum for Organisational Learning. But where does one take over from the other? This topic has been a point of discussion ever since KM began.  Where does KM end, and Learning and Development take over? We can look at this through

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Shared by Nick Milton February 10, 2017

Minimise the change lag in Knowledge Management

Knowledge Management should not only be effective, but efficient, with minimal change lag. There can be quite a lag between the learning of lessons, and the resulting changes to the organisation, and in that time lag – the change lag – there is potential for many inefficiencies and repeat mistakes.

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Shared by Nick Milton February 9, 2017

Why hoarding knowledge is bad for you

People often assume that hoarding knowledge will protect their reputation as a “source of knowledge”, and that if they share what they know, they may no longer be needed.  This is not always the case. Greed by David Goehring on Flickr I spoke with a lady recently, who had a

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Shared by Nick Milton February 8, 2017

The Substitution test for learning from mistakes

When is a mistake an opportunity for an organisation to learn, and when is it just a human error? There is a test for that. Image from Wikimedia commons “Learning from mistakes” is a goal of many lesson learning systems, and with good reason. If an organisation can learn from

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Shared by Nick Milton February 7, 2017

Case study video – CoPs at Homeland Security

Here is an interesting video by Jose Vazquez on the use of Communities of Practice for First Responders at Homeland Security in the USA. First Responder Communities of Practice is a professional networking, collaboration and communication platform created by the Department of Homeland Security Science & Technology Directorate to support

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Shared by Nick Milton February 6, 2017

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