Knowledge Management in mega-projects

KM in mega-projects is much the same as KM in any project, but at a larger scale and a greater degree of rigour image from wikipedia Knowledge Management as applied to projects is a pretty well-understood field (see for example my book on Knowledge Management for Teams and Projects). It

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Shared by Nick Milton October 19, 2018

Driving innovation by setting out-of-the-box targets

If you want people to think outside the box, give them a problem that’s outside the box. Image by nicubunu on Public Domain Clipart There is a game I often play with a class, when we are on an innovation retreat such as a Business Driven Action Learning exercise. We

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Shared by Nick Milton October 17, 2018

"Trust is important in KM" but what sort of trust?

We hear a lot about trust in Knowledge Management, but what sort of trust do we mean? Image from wikimedia commons It can’t mean personal trust in the other people involved, at least not in a large organisation where it is impossible to know everyone, and indeed impossible to know

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Shared by Nick Milton October 15, 2018

ISO KM standard – link to webinar recording

Please find copied below a communication from BSI about the webinar earlier this week where we introduced ISO Management Systems standard 30401 – Knowledge Management, with a request to pass it on to other interested parties. You can find below links to the slides that were presented, and to a

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Shared by Nick Milton October 12, 2018

Why hasn’t knowledge management caught on? Wrong question!

Very often we hear people talking about the failure of KM as a discipline, and asking  “Why hasn’t it caught on after all these years?” It’s an interesting question, but it’s the wrong question. It’s an interesting question, but it’s the wrong question. People asking the question are often in

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Shared by Nick Milton October 12, 2018

Fast learning in action – the Tailboard AAR

Sometimes learning after an event should be instantaneous, as in the “Tailboard AARs” used by fire crews. The Tailboard AAR  is a term used by the Fire Service to describe a short Knowledge-sharing session (an After Action Review) that should happen immediately after activity, around the Tailboard of a fire truck,

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Shared by Nick Milton October 10, 2018

3 levels of knowledge authority; Must, Should, Could

Knowledge in an organisation often comes in 3 levels of authority – Must, Should and Could Copyright Knoco 2018 I am often asked “Does knowledge management have to be top-down, command and control? Should the company be telling people what to do and how to do it? Why can’t knowledge

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Shared by Nick Milton October 9, 2018

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