The ISO KM standard – news and explanations

The ISO KM standard is due for publication in September. Here’s the latest news, and what to expect when the standard is finally ready. The international committee at work on the standard this week.That’s me on the far right. Photo by Avigdor Sharon  This week, in Paris, the ISO working

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Shared by Nick Milton May 18, 2018

How to embed knowledge activities into organizational process

Another post from the archives – this time on embedding knowledge activities into organisational process One of the aims of Knowledge Management Implementation is to develop and embed a Knowledge Management Framework, including building KM activities into business process. I thought I would expand a little on how to do

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Shared by Nick Milton May 17, 2018

What happened when the Wright brothers stopped learning?

This is a story about the Winners’ Curse – the observation that Leaders make poor Learners, often because they are unwilling to let go of the knowledge that made them leaders in the first place. The story is taken from the excellent book Profiles in Folly. The Wright brothers are not

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Shared by Nick Milton May 15, 2018

Search or Browse? Which is best?

Should you optimise your knowledge base for search or for browse? Answer to an online question. I received the comment below on my blog post on “Knowledge documents vs project documents“. “I found this a helpful blog. I am working on the implementation of a matter management system within a

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Shared by Nick Milton May 15, 2018

How to innovate

Innovation has a recipe. Here is how it works It’s tempting to think of innovation as a “flash of inspiration” – a blinding idea – a lightbulb going off.  However – counterintuitively – many of the most innovative and imaginative teams and companies use a structured and deliberate process to

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Shared by Nick Milton May 14, 2018

What does a knowledge auditor do?

What is the role of a knowledge auditor, and what is knowledge auditing? Every so often, a company may hold a knowledge audit. The objective of the audit is to look at the knowledge within the company, and see whether it is being properly managed.  The purpose of the audit,

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Shared by Nick Milton May 11, 2018

How Fluor raise the profile of KM – "Knowvember"

Fluor, the construction company, use the month of Knowvember” as an opportunity to publicise KM internally. Fluor are an international engineering and construction company, who have been applying a Knowledge management approach, based primarily on Communities of Practice, for nearly 20 years. And with a long-running program such as this,

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Shared by Nick Milton May 10, 2018

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