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Free Cell Phone and Monthly Air Time for Income-Eligible
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UserPost

10:53 pm
September 9, 2009


admin

Admin

posts 34

1

SafeLink Wireless is a service provider of the National Lifeline Service, which is a Federal program that enables qualifying customers to receive discounts on monthly telephone service. In SafeLink Wireless’s version of the program, eligible participants receive FREE cellular service, a FREE SafeLink Wireless cell phone and the promise of no bills and no contracts. NOTE the restrictions on current lifeline participants which have been underlined below.

Through SafeLink Wireless’ Lifeline Service you can receive:

  • A FREE SafeLink Wireless phone
  • A FREE cellular plan that gives you 68 minutes every month

You qualify for Lifeline Service in your area if…

  1. You already participate in one of the following assistance programs:
    • Section 8/Federal Public Housing Assistance
    • Medicaid
    • Food Stamps
    • Supplemental Security Income (SSI)
    • Free National School Lunch Program (NSL)
    • General Assistance/Disability Assistance
    • Home Energy Assistance (HEAP)
    • Supplemental Security Disability Income (SSDI)
    • Ohio Works First or Temporary Assistance for Needy Families (TANF)

    OR

  2. Your total household income is at or below 150% of the Federal Poverty Guidelines (FPG). The table below provides the maximum income you can have to be eligible for service.
Number Persons
in Household
Annual Income Monthly Income
1 $16,245 $1,354
2 $21,855 $1,822
3 $27,465 $2,289
4 $33,075 $2,757
5 $38,685 $3,224
6 $44,295 $3,692
7 $49,905 $4,159
8 $55,515 $4,627
For each additional person, add… $5,610 $468
  1. AND

  2. No one in your household currently receives Lifeline Assistance through another phone carrier. If someone in your household is receiving Lifeline Assistance you must cancel the service before applying for Lifeline Service through SafeLink Wireless.
  3. You have a valid United States Postal Address. In order for them to ship you your FREE phone you must live at a residence that can receive mail from the US Post Office. Sorry, but P.O. Boxes cannot be accepted.

Please note that if you elect to qualify via income you will need to prove your eligibility by sending them a copy of a document that proves your income level. The following are examples of documents that are accepted:

  • 3 months of consecutive pay stubs
  • Letter from your employer
  • Last year’s income tax return
  • Employer W-2 form

You may apply for the SafeLink Wireless Service in one of the following ways:

If you elect to qualify based on program participation…

  1. Fill out the application on their website, here.
  2. Download the completed application for your records.
  3. Write down the Enrollment ID that they provide when you fill out your application! With your ID you will be able to check on the status of your application here, or by calling them at 1-800-977-3768.

If you elect to qualify based on your level of income…

  1. Fill out the application on this website. Then, download the completed application. Once you have the application you will need to print it yourself.
  2. Once you have your completed application, sign the application and return it along with copies of documents that prove you qualify for SafeLink Wireless Service. You may return your application to them in one of the following ways:
    • Fax the application to 1-800-834-7713. Fax is the fastest way to get your application approved!
    • Mail your application to them at PO Box 220009, Milwaukie, OR, 97269-0009. Please allow 2-3 additional weeks for applications that are sent through the mail.
  3. Write down the SafeLink Wireless ID that they provide when you fill out your application! With your ID you will be able to check on the status of your application here, or by calling them at 1-800-977-3768.

Additional Questions

Please contact our SafeLink Wireless information line at:
1-800-977-3768
Monday through Saturday, 8a.m. to 10p.m. and Sunday 8a.m. to 7p.m, Eastern Standard Time.


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Be the change you wish to see in the world.

10:57 pm
September 9, 2009


admin

Admin

posts 34

2

Thanks to cincybenefits staff who first identified this service.

Be the change you wish to see in the world.

2:02 pm
December 9, 2009


admin

Admin

posts 34

3

If you are having trouble using the safelink website to complete the application, it is probably because the address of the client is not “registered” properly with the local postal service.  Safelink Wireless uses a database provided by the U.S. postal service that registers validated addresses.  Sometimes an apartment building or complex will be registered in this database as a single address, even though there are 100s of apartment numbers associated with it.  The result is that only one person in that building or complex can order the free mobile phone, because of the one-free-phone per address rule.  The solution is very time consuming, and involves contacting the building owner/manager and local post office to request that the building/complex be properly registered. You can check on an address by using the website http://www.melissadata.com and clicking on the link for “free lookups”, then entering the questioned address in the resulting form.  If it says it is not validated, the safelink wireless application will not go through.  It is frustrating to resolve.  People still get their mail fine, its just that venders can not verify whether the dwelling has multiple units, and as such, can not comply with Federal guidelines about the free lifeline phone limit being one per household.  I'll update this as more information is revealed on the solution.

Be the change you wish to see in the world.

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